Pete Sun, -0700 I don't know what the heck it is but is seems to come up when I don't use it for a while then I try to go immedeatly to the VCR function. I have never had the code when I pick it up and go directly to record mode??? I also have the trc250 Ryan Wed, -0700 This may seem silly, but it worked for me. Try smacking the side of the camera relatively hard with the palm of your hand. The same error message was given to me and I tried the whole owners manual "fix" which didn't work. Jim K Wed, -0700 I have joined the smack the camcorder club and agree it works! NO doubt it's a design fault, which will cost you an arm & a leg to get repaired. I had tried taking the battery out for several minutes, ejecting the tape...nothing worked..called Sony..said send it in..it would be a 0.00 repair..found this site..to smack the camcorder several times and insert the tape several times... Anyway, I didn't have to whack it, but switching tapes worked! Then I hit it like I wanted to break it in frustration and wow it worked after that. Ofcourse I will now go smack-happy on this thing if it misbehaves. Hit several times on tape side, progressively harder until it worked.!! I just saved a lot of money and I get to take out a little frustration in the process. I put it into the the black rubber roller,then it work! and although i would never normally advise this , IT WORKED ! John Sat, -0800 I have analyzed my TRV-350 and it appears that a gear locking mechanism that prevents tape slack is the source of the problem. I had that thing taken apart and put back together..... Hopefully Sony will be out of business soon anyway. Darren Tue, -0800 I bought a Sony DCR-TRV950 and got the C31-23 error the first time I used it! so then out of the blue i google the error code, tried the battery thing to no avail, then took debbie's advice and SMACKED THAT BAD BOY LIKE IT OWED ME 75 BUCKS. i sent a link of this site to a dear friend who works at Sony, she's gonna dig this. rb Mon, -0800 The smack trick does NOT work for me!It is good to know I am not the only one that has a faulty camcorder! Before you pay someone else to do this try it yourself. The smacking theory seems to be the thing that works. But the white tube is loose and I always check whether it lost! Dave Chow Thu, -0800 I don't believe it..smacking it worked! I took this my Sony Digital Cam with me to Amman, Jordan, hoping to film my voyages there..to get slammed with this stupid error code in London. Thanks ALOT debb, you've breathed new life into what had become a very expensive webcam. Suleiman Thu, -0800 I had the same problem, and it seems like the cassete sensors had dust in it. Anil Thu, -0800 Hi every one, I had the same problem with my fu*** camera I've had two sony cameras & it's always the same, what I did was what debbie said "just hit it" I couldn't believe it but it works, what I used to do was just take it in its box & wait for the problem gets solved by itself, I know sounds stupid but it works too. I had this problem with my Digital8 TRV230 while it was still under warranty. When I had the same problem again now (out of warranty) I was worried about the cost of fixing it. thanks for saving me $$$$$$ chuck Sat, -0800 I've got a TRV 250 that gave me the error right when I needed it most.... This mechanism gets stuck after inserting a tape and smacking the camera unlocks the gears. Just be careful to smack it with your open palm to distribute the impact of the blow and avoid damaging the camcorder. Manuel Sun, -0800 We have been tearing our hair out with the C: error message on our Sony Digital 8 camera -- trying to get the camera to work ever since Christmas so we can test out our new DVD recorder. I found this thread on camerahacker..POW I beat that damn thing into working. When I called Sony they said the heads were dirty and to buy a cleaning tape! ) Jack Thu, -0800 If you smack and it doesn't work, smack harder. I smacked my TRV27 as hard as I can, but the C error still came out - actually somewhere in the middle it was C and C -- I read this thread again. My TRV245E gave this error message after I accidentally moved the cassette compartment opening slider thingy while the tape was running. I took it to Sony who wanted 200 just to look at it.
hacker Thu, -0700 i was having the same error problem with the sony dcr-trv250. If you find this works, it may be the answer to so much productive violence, but if this method fails, I may have to resort to it like most of you. I think everyone here should send this thread to Sony and demand an explanation - surely they must know exactly what the problem is? Personally I like Sony products, but now I sure don't like the people who run the company! Happy camming peeps :) Steve Fri, -0800 OMG the smacking theory works..tried cleaning it, etc and nothing..yeah i did the smack club (i kick my computer a few times a day to quiet it down...noisy fan) so i had no problem whacking my camera and it is working now!!! Anyone want to help me campaign for action, feel free to email me. freakin camera i paid like 200$ to get it fixed and i wacked it on both sides like 6 times and now it works omg omg..miss bunche Sat, -0800 HI, I have a sony DCR-PC5E and I got flashing. Thanx:) Steffen Sun, -0800 Another convert, error C, TRV320, Good few open handed knocks while rotating it and hey presto. Now I hope Sony can realise why sometimes it's not as simple as "throw the tape away and get another" - This is the advice I got from Sony. Maybe Sony will realise that expensive marketing campaigns will not always sell cameras. I looked on the internet to find out what the heck it meant and came to this site. Just in time for me to do a big project with no money to fix my camera! We have decided to include the unpatented "whack-a-cam" method in our documentation for entire camcorder product line.Actually, here's some advice I received form a sales rep recently when shopping for a Digital Still camera. At first I was like wtf I am not going to whack my beautiful camera but as I read on I found that it was either "hit it hard or pay large" I told my dad and he blabbed "it's because you don't treat your camera well" ppffff yeah right. I will surely be whacking other electronics soon...everything I own is broken! Henceforth all of our service technicians will be trained in this procedure as well. Regards, Bob Sony, VP Camera Whacking Service Division SONY CORPORATION Fri, -0800 Thanks Bob, so how much will you be charging to whack my cam? The unit has so few miles on it that I tend to believe that this is a common Sony fault. Thanks Debbie Eddie Perez Mon, -0800 I whacked a TRV330 today and it worked. Scott Tue, -0800 I have a Sony DCR-TRV350 and I had gotten the C: error. jeremy Thu, -0800 i know there are a million comments herebut i smacked the side of mine after getting the C: error and it yeah! I tried to look at it see anything wrong, not sure.
I had this problem too, and the solution was smaking. I have been trying for a long time to fix my dcr-trv240 with the same error code and have not been able to solve the problem. I am happy to say that I have now joined the smack the camcorder club and my camera is working fine now.This code error has prevented me taping for a week or two now.I was contemplating sending it in for servicing, but decided to first check out whether anyone on the net had experienced the code/error. In other machines using gears etc, I find the problems are usually dust in sensors, and grease migrating to where it's not meant to be. Mark Sat, -0800 This is absolutely frigging crazy....i have the 250 that i paid 0 for some years ago.....I tried Sony cutomer service and they told me to go get it serviced. Some methods seem to follow from generation, to generation. bye greetings from Mxico Albert Sun, -0800 Unbelievable! Thought it was condensation at first, tried it today, and did same thing.. I was just about to take it to Best Buy and PAY to have them fix it -- then I found this website, hit the camera and IT WORKED!!! Can't wait until my husband tells this to his co-workers at SONY!!!!! This type of fix works so well for a type A personality. I asked them how the heads could be dirty on a brand new unit? I switched tapes; it worked for a little while, but now we're back to the same thing. I used to buy Sony products, but after this and some very bad experiences with the Sony Mavica cameras, I'll going with someone else the next time! Since some one said "if it doesn't work, smack harder", so I smack it with a magazine. I bought a new (but slightly inferior) camcorder for 180 and stashed the faulty one for a rainy day, when I could dismantle it and hope to find it was just a sticky mechanism. But I decided to look on the net first, just in case someone else had had a similar problem - of course I thought because Sony said they didn't know what the error was, that it must be highly unusual. Thinking that smacking it hard would at least give me a better reason to be charged 200 I got stuck in. Worked for a minute then stopped so I smacked it harder.This old trick used to work with 'ye olde televisions. Beat the tar out of it today and back to working fine. Mary Sat, -0800 Wow, I can't believe this worked. Arthur Fonzarelli Sun, -0800 I've had the same problem with a Sony DCR-PC101E videocamera, with a the C flashing and beeping error message, the last month. i am going to buy a minidv or dvd recorder, but need cam to work before i convert film to dvd. I smack it like it owns me a million $ -- and finally, it BROKE! Ooops too hard - now the tape is stuck inside, won't relase :s Took the strap off to allow the cover to move more freely, took the battery out, tried again to open it - no joy - put battery back, switched on and off and hey presto, the tape comes out! I tried many different tapes, and came to the conclusion it was not them at fault. I use this approach with musical devices for yr.s If it costs more than 500.00 hit it... i found something interessting for the code FREAKS. Brian Sun, -0800 My Sony DCR-TRV480 appears slap happy after several good smacks it's working once again.--Rob Robert Trudell Sun, -0800 anonymous Tue, -0800 I too have the flashing error and have contacted sony to no avail.