I know that since you posted your comment here, you have come in contact with our Support team and had your site updated to the latest version of the script, and hopefully are more content with it now.
If you have any questions, do contact our Sales and Support team. Hello Datingbiz, We are sorry to hear about your experience. Is it possible that you provide an update on how the issues were resolved if at all?
What you experienced is probably our Sales team offering you the latest version.
We are sorry for your experience and as far as we know the issue was resolved. We are sorry that some misunderstanding happened there. The installation scripts and instructions have much more information now then in 2007.
Dear Zulu, Our customization service is for extra charge. You get your manager to discuss your project in advance. Also, we provide a list of system requirements which your server must answer.
Hi, we are sorry to hear that your experience with us has been less than satisfying.
The latest versions of the Dating Pro software are indeed better, though, both in terms of functionality and performance, because we're working on them continuously.
You can come to our chat or submit a ticket https://pilotgroup.zendesk.com/home if you still have the issues, our support team will recheck.
Hello Kris, We are sorry that you have such an impression. Additional fee is required only when talking about customization changes of the source code. Hello, Thank you for sharing your experience, it helps us to improve. Could you tell us in more details how did you find him so that we can protect our customers from fakes?
Can you please file a complaint under https://pilotgroup.zendesk.com/tickets/new so we can investigate?
We will be looking into improving the services of our Sales&Support and Customization teams. We have never advertised our software solutions as free.
Do you think if you upgraded your script to the most recent version the issues would be gone? However if any of the items require additional modifications, code customization is necessary, and it is not part of the standard service. What concerns hosting services, a dedicated server may be better suited for certain needs than an account on a shared server, that is true.
Hello inc, The latest release of Dating Pro solution is 2013.01.
There have been a lot of improvements and new features since 2010.